TERMS & CONDITIONS
CUSTOMER CARE
At The Self Sessions, I prioritise your comfort and safety during your therapy session. I am a fully qualified (BACP) counsellor offering counselling and a sensory experience that will awaken your senses and promote self-development, growth, and discovery. If you have any questions or concerns, please do not hesitate to contact us.
I am available to assist you with any queries you may have.
I am dedicated to providing excellent service and ensuring that your experience at The Self Sessions is nothing short of exceptional.
Please feel free to reach out to me at any time.
PRIVACY & SAFETY
At The Self Sessions, I take your privacy and safety seriously. I use third-party banking to verify payment, and I collect data only for the purpose of improving our services and providing you with a better experience. I will never share your personal information with a third party without your consent.We are committed to protecting your privacy and ensuring that your data is secure. If you have any questions or concerns about our privacy and safety policy, please do not hesitate to contact us.
CANCELLATION POLICY
Cancellations: Since the scheduling of an appointment involves the reservation of time set aside especially for you, a minimum of 24 hours notice is required for rescheduling or cancellation of an appointment. If for any reason a session is cancelled less than 24 hours prior, the full fee will be charged. You may also inquire whether there is an option to meet virtually if you’re unable to attand an in-person session.
PAYMENT METHODS
- Payments can be taken via the Fresha App, cash or bank transfer.
